Dispute Resolution Policy
Purpose:
The
Semiahmoo Soccer Club acknowledges that disputes among the game's
participants can occur. This policy provides direction to the Club's
members (as defined in the Club's Constitution) and players and
Technical Staff on the appropriate protocol for addressing and
resolving concerns and disagreements.
The Dispute Resolution Policy is a three level process which
attempts to be fair in respecting individual members as well as the
Club. It is the policy of the Club that discipline matters and/or
disputes should be resolved at the lowest level of intervention
possible in a fair and impartial manner.
The Dispute Resolution Policy is referenced to in Section 10 of the SSC Policy and Procedures document.
Definition of Dispute:
For
the purpose of this policy a dispute is defined as a disagreement,
conflict or difference of opinion between individuals that is having,
or has the potential to have, a negative impact on Club members,
technical staff or players.
Resolution Process:
It
is the intent of this Policy that all issues are to be addressed with
the individuals involved prior to seeking Executive involvement.
However, if the Complainant has legitimate reasons to believe that
communicating with the individual responsible for, or involved in, the
issue or incident may have a negative impact upon another individual,
for example, the player, the Complainant may request the involvement of
their Age-Group Coordinator at any point in the process.
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